Last updated: Dec 10, 2025
iRemotec, LLC and its domestic and international subsidiaries (”iRemotec”, “us”, or “we”) operates a number of websites including iremotec.com and its affiliated websites and webpages (collectively, the “Site”).
These Terms of Use set forth the legally binding terms for your use of the Site and the Platform. By accessing or using the Site and/or Platform, you are accepting these Terms of Use (on behalf of yourself or the entity that you represent) and you represent and warrant that you have the right, authority, and capacity to enter into these Terms of Use (on behalf of yourself or the entity that you represent). You may not access or use the Site and/or Platform or accept these Terms of Use if you are not at least 18 years old. If you do not agree with these Terms of Use, do not access and/or use the Site or the Platform. By using the Site or the Platform, you are agreeing to be bound by these Terms of Use.
Access to and use of the Site and the Platform are subject to all applicable international, federal, state and local laws and regulations. You agree not to use the Site or the Platform in any way that violates any such laws or regulations.
In order to access some of the features on the Site, and as a result of using the Platform, you will be required to provide certain information and personal data. By providing this data, you agree that all information provided is true and accurate and that you will maintain and update this information as required in order to keep it current, complete, and accurate. You also grant us the right to disclose to third parties certain data about you. The information we obtain through your use of the Site and/or Platform is subject to and will be used solely in accordance with our Privacy Policy, which is specifically incorporated by reference into these Terms of Use.
Certain types of Content may be made available to you and other users through the Site and the Platform. “Content” as used in these Terms of Use means, collectively, all content hosted on or made available to you through the Site, the Platform or any Third Party Sites (as defined in Section 12 below), including but not limited to any documents, articles, images, photos, videos, data, audio or text, and any modifications or derivatives of the foregoing. “User Content” as used in these Terms of Use means, collectively, all Content that you upload on or through the Site or the Platform.
You understand that all Content other than User Content is provided by us to you for your personal, informational and non-commercial use only. We do not provide tax, legal or accounting advice and no Content is or is meant to act as a substitute for tax, legal or accounting advice. You understand that we are not responsible for the accuracy, usefulness, safety, appropriateness of, or verification of non-infringement of any intellectual property rights of or relating to any Content and/or User Content. Although all users of the Site and Platform must agree to these Terms of Use, it is possible that other users (including unauthorized users) may post or transmit offensive or obscene Content in violation of these Terms of Use and that you may be involuntarily exposed to such offensive or obscene Content. You hereby waive any and all legal or equitable rights or remedies you have or may have against us with respect to any such Content. It is also possible for others to obtain personal data about you through your use of the Site and/or Platform, including through any User Content that you make available to other users. Anyone receiving or viewing User Content you share with other users may use such User Content for purposes that you did not intend. We are not responsible for any third party use of any personal data that you disclose through your use of the Site and/or Platform.
iREMOTEC DOES NOT ENDORSE ANY CONTENT (INCLUDING WITHOUT LIMITATION ANY USER CONTENT) OR ANY OPINION, RECOMMENDATION, OR ADVICE EXPRESSED THEREIN AND DISCLAIMS ANY AND ALL LOSSES IN CONNECTION WITH THE CONTENT AND USER CONTENT. iREMOTEC DISCLAIMS ALL LOSSES FOR THE ACTS OR OMISSIONS OF ANY AND ALL USERS (INCLUDING UNAUTHORIZED USERS), WHETHER SUCH ACTS OR OMISSIONS OCCUR DURING THE USE OF THE SITE AND/OR PLATFORM OR OTHERWISE AND REGARDLESS OF THE FORM OF ACTION AND WHETHER OR NOT iREMOTEC WAS ADVISED OF THE POSSIBILITY OF ANY SUCH ACTS OR OMISSIONS.
iRemotec may utilize artificial intelligence and machine learning tools, including generative AI and chatbots (“AI Tools”), within the Site and Platform. By using these AI tools, you agree to the following:
When you interact with the AI Tools, you may provide text, documents, or other data (“Input”), and the AI Tools will generate or produce a response (“Output”). Your Input is considered “User Content” under these Terms of Use and is subject to all applicable conditions and restrictions therein. You remain responsible for your User Content, including all Inputs, and agree not to provide any Input that contains sensitive personal information (including health, financial, or biometric data), confidential information of third parties, or information subject to export control laws, unless you have all necessary rights and consents to do. The Output generated by the AI Tools based upon iRemotec’s proprietary and confidential information remains the sole and exclusive property of iRemotec. You are granted a limited right to use the Output during the Term of the Agreement for internal business purposes only. To the extent the Output generated by the AI Tools includes information concerning any Supported Worker(s), such Output will be owned by You. Notwithstanding the preceding, such ownership of the Output involving any Supported Worker(s) will be without prejudice to iRemotec’s obligations in regards to such underlying data as set forth in the Agreement between the Parties. For the avoidance of doubt, You retain all ownership rights in your Input.
We will not use your User Content to train our AI models. Your chat interactions may be shared with our third-party service providers to provide the Service(s) for processing in accordance with the terms of the DPA. By using AI Tools, you consent to the processing of your Input—including any sensitive, confidential, or personal information entered—in accordance with our policies. The foregoing restriction shall not prohibit iRemotec's use of anonymized data derived from Client's use of the Services to inform product development or improvements.
Outputs generated by AI Tools are for informational purposes only, and may not be accurate, reliable, or complete. It is your responsibility to (i) verify Outputs for appropriateness, accuracy, and completeness before relying on or using Outputs generated by AI Tools, and (ii) incorporate quality assurance protocols (such as human review or additional validation) to ensure that use of the Outputs is suitable for its intended purpose. Outputs generated by AI Tools do not constitute tax, legal, or other professional advice. iRemotec shall not be liable for any damages arising from reliance on the Output or use of AI Tools, to the fullest extent permitted by law. DUE TO THE NATURE OF ARTIFICIAL INTELLIGENCE GENERALLY, CUSTOMER ACKNOWLEDGES THAT OUTPUTS MAY CONTAIN ERRORS AND MISSTATEMENTS AND MAY BE INCOMPLETE OR INACCURATE. BEFORE LEVERAGING ANY OUTPUTS, CUSTOMER IS RESPONSIBLE FOR MAKING ITS OWN DETERMINATION THAT THE OUTPUTS ARE SUITABLE, AND CUSTOMER IS SOLELY RESPONSIBLE FOR ANY RELIANCE ON THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY OUTPUTS. THE AI TOOLS AND OUTPUTS ARE PROVIDED ‘AS IS’ AND WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ACCURACY, RELIABILITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
We have no obligation to accept, display, or maintain any User Content on the Site or Platform. We reserve the right to remove and permanently delete any User Content uploaded by you that violates these Terms of Use (as determined in our sole discretion) without notice. You are and shall remain at all times fully and solely responsible for all User Content that you upload to the Site, Platform and/or any Third Party Sites. You represent and warrant that all User Content that you upload to the Site, Platform and/or any Third Party Sites (i) complies with all applicable laws and regulations; (ii) does not infringe or violate any third party intellectual property rights, moral rights, privacy or publicity rights; and (iii) that you have all necessary rights and authority to upload such User Content to the Site, Platform or applicable Third Party Site.
Use of the Site, Platform and/or any Third Party Sites does not replace the need for you to maintain regular data backups or redundant data archives on the User Content. WE HAVE NO OBLIGATION OR LIABILITY FOR ANY LOSSES RELATED TO THE ALTERATION, DESTRUCTION, LOSS, DAMAGE, CORRUPTION, OR RECOVERY OF ANY USER CONTENT.
Without limiting the foregoing, you agree that you will not transmit, submit or upload any User Content to the Site, Platform or any Third Party Sites or act in any way that: (i) restricts or inhibits use of the Site, Platform or applicable Third Party Site; (ii) imposes an unreasonably or disproportionately large burden on our Site or Platform infrastructure or the applicable Third Party Site’s infrastructure; (iii) violates the legal or contractual rights of others, including defaming, abusing, harassing, stalking or threatening users; (iv) infringes (or results in the infringement of) the intellectual property rights, moral rights, publicity, privacy, or other rights of any third party; (iv) is (or you reasonably believe or should reasonably believe to be) stolen, illegal, counterfeit, fraudulent, pirated, violent or unauthorized, or in furtherance of any illegal, counterfeiting, fraudulent, pirating, unauthorized, or violent activity, or that involves (or you reasonably believe or should reasonably believe to involve) any stolen, illegal, counterfeit, fraudulent, pirated, or unauthorized material; or (v) does not comply with all applicable laws, rules and regulations; or (vi) posts, stores, transmits, offers, or solicits anything that contains the following, or that you know contains links to the following or to locations that in turn contain links to the following: (a) material that we determine to be offensive (including material promoting or glorifying hate, violence, bigotry, or any entity (past or present) principally dedicated to such causes or items associated with such an entity); (b) material that is racially or ethnically insensitive, defamatory, harassing or threatening; (c) pornography or obscene material; (d) any virus, worm, trojan horse, or other harmful or disruptive code or component; or (e) anything that encourages conduct that could be considered a criminal offense, give rise to civil liability, violate any applicable law or regulation or is otherwise inappropriate or offensive.
iRemotec may, at its sole discretion, choose to monitor Content and/or User Content for inappropriate or illegal behavior, including through automatic means. iRemotec has no obligation to monitor Content and/or User Content and any monitoring of Content and/or User Content by iRemotec does not limit any of the terms or conditions of these Terms of Use.
iRemotec reserves the right, at any time, to modify, suspend, or discontinue the Site or any part thereof with or without notice to you. You agree that iRemotec will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site or any part thereof. In addition, you acknowledge and agree that iRemotec will have no obligation to provide you with any support or maintenance in connection with the Site.
The nature of your access to and use of the Platform will depend on your relationship with iRemotec. The Platform is further described in the documentation and guidelines provided to you by iRemotec either inside the application (e.g. error messages, interface messaging made available by iRemotec, etc.) or through other means (“Documentation”).
“Intellectual Property Rights” means all present and future copyrights, works of authorship, trademarks, trade secrets, domain name registrations, patents, patent applications, mask work rights, industrial designs, show-how, know-how, moral rights, economic rights, contract rights, and any other proprietary rights throughout the world recognized by the laws of any country. You acknowledge that the Site and the Platform (and all Intellectual Property Rights therein) are owned by iRemotec or iRemotec’s licensors. Except for the rights granted to you in these Terms of Use and any other agreement you enter into with iRemotec, you shall have no right, title or interest in or to the Platform, the Site, any component(s), revisions, modifications, alterations or derivative works thereof (including, without limitation, the Documentation), or to any Intellectual Property Rights in any of the foregoing. iRemotec and its licensors reserve all rights not granted to you in these Terms of Use. We welcome any feedback or suggestions regarding the Site or the Platform that you provide to iRemotec (“Feedback”). You acknowledge and expressly agree that any contribution of Feedback by you does not and will not give or grant you any right, title or interest in or to the Site, the Platform or the Feedback. All Feedback will become the sole and exclusive property of iRemotec and we may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you. You agree to and hereby do assign to iRemotec any and all right, title, and interest in and to any Intellectual Property Rights that you may have in and to any and all Feedback.
You agree to defend, indemnify and hold harmless iRemotec, its affiliates, and each of its and their respective employees, contractors, agents, representatives, members, managers, officers, and directors from and against any and all lawsuits, claims, damages, losses, liabilities, costs, and expenses, including but not limited to reasonable attorney’s fees, of any kind or nature (collectively, “Losses”) resulting from or arising out of your use of the Site and/or Platform or your violation of these Terms of Use. iRemotec reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of iRemotec. iRemotec will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
We may provide you with access to third party websites or services that are not owned or controlled by us (“Third Party Sites”). Access to Third Party Sites is provided to help you identify and locate other resources that may be of interest to you, to allow you to import or interface with third party applications or services and/or to provide you with guidance relating to our services. Providing access to Third Party Sites is not intended to state or imply that we sponsor, are affiliated or associated with, guarantee, or are legally authorized to use any information, trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the Third Party Sites. We are not responsible for any Losses related to your use of any Third Party Sites or to any errors or omissions in the content of the Third Party Sites. Your use of or reliance on any Third Party Sites is at your own discretion and risk. We have no control over and assume no responsibility for the content, privacy policies, or practices of any Third Party Sites. We do not make any representations or warranties related to the Third Party Sites, their owners or operators, or the product or service offerings of any such owners or operators. You acknowledge and agree that we will not be responsible or liable, directly or indirectly, for any Losses caused or alleged to be caused by or in connection with use of or reliance on Third Party Sites or any content, products or services available on or through any Third Party Sites. We strongly advise you to read the terms of service and privacy policies of any Third Party Sites that you visit or interact with.
In order to ensure that the Site and/or Platform remains available to all users, we may monitor network traffic to identify unauthorized attempts to upload or change information, or to otherwise cause damage to the Site and/or Platform. By using the Site and/or Platform, you expressly consent to such monitoring. Unauthorized attempts to modify, alter, deface, destroy, or corrupt any information stored on the Site and/or Platform to defeat or circumvent any security features, to probe, scan or test for vulnerabilities, to breach security or authentication measures, to install or attempt to install unauthorized software, to mount denial-of-service attacks, or to use the Site and/or Platform for reasons other than its intended purposes are expressly prohibited. Such uses may result in criminal prosecution. Any possible criminal activity will be reported, together with any evidence that may be gathered, to the appropriate authorities.
YOUR USE OF THE SITE AND/OR THE PLATFORM AND ANY CONTENT OR INFORMATION OBTAINED THROUGH THE SITE, THE PLATFORM AND/OR ANY THIRD PARTY SITES IS AT YOUR OWN RISK. EXCEPT AS EXPRESSLY STATED OTHERWISE IN THESE TERMS OF USE, (A) THE SITE, THE PLATFORM AND ANY CONTENT OR INFORMATION OBTAINED THROUGH THE SITE, THE PLATFORM OR ANY THIRD PARTY SITES ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHERWISE; AND (B) NEITHER iREMOTEC NOR ITS AFFILIATES MAKE ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE, THE PLATFORM OR ANY CONTENT OR INFORMATION OBTAINED THROUGH THE SITE, THE PLATFORM OR ANY THIRD PARTY SITES. THIS SECTION 14 DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
EXCEPT TO THE EXTENT PROHIBITED UNDER APPLICABLE LAW, IN NO EVENT WILL iREMOTEC, ITS AFFILIATES, OR ANY OF ITS OR THEIR EMPLOYEES, CONTRACTORS, AGENTS, REPRESENTATIVES, MEMBERS, MANAGERS, OFFICERS OR DIRECTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION ANY LOSS OF PROFITS, LOSS OF REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM (A) YOUR ACCESS TO, USE OF OR INABILITY TO ACCESS OR USE THE SITE, THE PLATFORM OR ANY THIRD PARTY SITES; (B) ANY CONDUCT OR CONTENT OF ANY USER OR THIRD PARTY ON THE SITE, THE PLATFORM OR ANY THIRD PARTY SITES; (C) ANY CONTENT OBTAINED FROM THE SITE, THE PLATFORM OR ANY THIRD PARTY SITES; OR (D) ANY UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR USER CREDENTIALS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.